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 Glenhaven
is committed to providing a product and service of the highest quality
for all our valued customers. The pursuit of quality and its improvement
is a continuous process with measurable objectives. Each employee
is made aware of, committed to and actively involved in the quality
improvement process.
Our Dedicated team ensures that the effectiveness of the Quality Management System is continuously monitored to achieve defined results and to produce products of the highest and consistent quality. The B.R.C. (British Retail Consortium) Technical Standard, Higher-level accreditation, was awarded to Glenhaven Foods in 2001. We have successfully maintained this standard and continue to strengthen our quality and food safety systems to the current day.
Our Quality team helps establish, maintain and evaluate product and process specifications. They are responsible for preparing and distributing routine quality reports, quality improvement reports, process capability evaluations and customer information. In addition, QA representatives perform audits to evaluate all aspects of the quality system, including sanitation, product performance, housekeeping and training. Our Quality Assurance systems extend through all areas of our business to ensure the best practices and procedures are followed and maintained. Within our production facility, trained technicians continuously monitor and record process and product data. This attention to quality and food safety is backed up by a strict environment, which identifies quality as everybody's responsibility. |
Food
safety at Glenhaven is strictly controlled through comprehensive
and systematic H.A.C.C.P. plans, which are implemented through the
Company's Quality Management system. The H.A.C.C.P. system is effective
in controlling identified hazards and is regularly reviewed to include
all new products and processes.